Refund policy

Your satisfaction is our top priority. If you're not happy with your order for any reason, we're here to make it right.

30-Day Guarantee You have 30 days from the date of delivery to contact us about any issue with your order.

Damaged, Defective, or Wrong Items If your item arrives damaged, defective, or incorrect, simply contact us with a photo of the issue and we'll send you a replacement or issue a full refund — no need to return the item.

Not Satisfied With Your Purchase? If you're not happy with your order, contact us within 30 days and we'll offer a full refund or replacement. We want every PawtiPaw customer to have a great experience.

How to Contact Us Email us at emrahtas2018@gmail.com with your order number and a brief description of the issue. We typically respond within 24–48 hours.

Refund Processing Approved refunds are processed within 5–10 business days to your original payment method.